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Terms of Service

The legal agreement for using Timer services

Last updated: May 7, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and AtivoLabs ("Timer", "we", "our", or "us") regarding your use of the Timer smart scheduling platform and all related services, features, and content.

By accessing or using Timer, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our services.

Important Notice

These Terms include important provisions that limit our liability and require individual arbitration of disputes rather than class actions. Please read these Terms carefully.

Description of Service

Timer is a comprehensive smart scheduling platform that provides:

  • Meeting Scheduling: Tools to create, manage, and share meeting availability
  • Calendar Integration: Synchronization with popular calendar services
  • AI Features: Intelligent scheduling optimization and meeting insights
  • Booking Management: Automated booking confirmations and reminders
  • Team Collaboration: Shared scheduling for organizations and teams
  • Analytics: Meeting and productivity analytics and reporting

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time, with or without notice.

Account Registration and Eligibility

Eligibility Requirements

  • You must be at least 16 years old to use Timer
  • You must provide accurate, current, and complete information during registration
  • You must not be prohibited from receiving services under applicable laws
  • Organizations must ensure authorized representatives accept these Terms

Account Security

  • You are responsible for maintaining the security of your account credentials
  • You must immediately notify us of any unauthorized use of your account
  • We recommend enabling two-factor authentication for enhanced security
  • You are liable for all activities that occur under your account

Acceptable Use Policy

Permitted Uses

You may use Timer for legitimate business and personal scheduling purposes in compliance with all applicable laws and these Terms.

Prohibited Activities

You agree not to:

  • Spam or Abuse: Send unsolicited communications or abuse our platform
  • Illegal Activities: Use Timer for any illegal or unauthorized purposes
  • System Interference: Interfere with or disrupt our systems or networks
  • Data Scraping: Extract data through automated means without permission
  • Reverse Engineering: Attempt to reverse engineer or copy our software
  • Impersonation: Impersonate others or misrepresent your identity
  • Malicious Content: Upload viruses, malware, or other harmful code
  • Harassment: Harass, intimidate, or threaten other users

Subscription and Billing

Subscription Plans

Timer offers various subscription plans with different features and usage limits. Current plans and pricing are available on our website and may be updated from time to time.

Billing Terms

  • Payment: Subscription fees are billed in advance on a recurring basis
  • Auto-Renewal: Subscriptions automatically renew unless cancelled
  • Price Changes: We may change pricing with 30 days notice
  • Taxes: You are responsible for applicable taxes
  • Refunds: Generally no refunds, except as required by law

Free Tier

Our free tier is subject to usage limitations and may include restrictions on features, integrations, and support. Free accounts may be suspended or terminated for prolonged inactivity.

Intellectual Property Rights

Our Rights

Timer and all related intellectual property (including software, designs, trademarks, and content) are owned by AtivoLabs and protected by copyright, trademark, and other intellectual property laws.

Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use Timer for its intended purposes. This license terminates when your access to Timer ends.

Your Content

  • You retain ownership of content you upload to Timer
  • You grant us necessary rights to provide our services
  • You warrant you have rights to all content you upload
  • You're responsible for ensuring your content doesn't infringe others' rights

AI Features and Data Processing

AI-Powered Features

Timer uses artificial intelligence to enhance scheduling and provide intelligent insights. By using Timer, you consent to AI processing of your scheduling data to deliver these features.

AI Processing Includes

  • Smart Scheduling: AI optimization of meeting times and conflict detection
  • Meeting Transcription: Optional AI transcription services (with explicit consent)
  • Analytics: AI-generated insights about scheduling patterns
  • Recommendations: Personalized suggestions for productivity improvement

Data Usage for AI

We may use aggregated, anonymized data to improve our AI algorithms and services. Individual user data is processed in accordance with our Privacy Policy and applicable data protection laws.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using Timer, you consent to our data practices as described in our Privacy Policy.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional rights and protections as outlined in our GDPR compliance documentation.

Third-Party Integrations

Timer integrates with various third-party services (such as Google Calendar, Microsoft Outlook, Zoom, etc.). Your use of these integrations is subject to:

  • The terms of service of the respective third-party providers
  • Your explicit consent to data sharing with these services
  • Our ability to maintain these integrations (subject to third-party availability)
  • Additional authentication and authorization requirements

We are not responsible for the availability, functionality, or policies of third-party services.

Disclaimers and Limitation of Liability

Service Availability

While we strive for high availability, Timer is provided "as is" without warranties of any kind. We do not guarantee that our service will be uninterrupted, error-free, or completely secure.

Limitation of Liability

Important Limitation

To the maximum extent permitted by law, AtivoLabs' total liability for any claims arising from your use of Timer shall not exceed the amount you paid us in the 12 months preceding the claim.

Disclaimer of Warranties

  • Timer is provided "as is" and "as available"
  • We disclaim all warranties, express or implied
  • We don't warrant that Timer will meet your specific requirements
  • We're not liable for any technical failures or data loss

Termination

Termination by You

You may terminate your account at any time by:

  • Cancelling your subscription through your account settings
  • Contacting our support team
  • Following the account deletion process in your settings

Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Fail to pay subscription fees
  • Engage in fraudulent or illegal activities
  • Remain inactive for an extended period (for free accounts)

Effect of Termination

Upon termination, your access to Timer will cease, and we may delete your data in accordance with our data retention policies. Some provisions of these Terms will survive termination.

Dispute Resolution

Governing Law

These Terms are governed by the laws of Portugal, without regard to conflict of law principles.

Dispute Resolution Process

  1. Direct Communication: We encourage resolving disputes through direct communication with our support team
  2. Mediation: If direct resolution fails, we prefer mediation before formal legal proceedings
  3. Jurisdiction: Any legal proceedings will be conducted in the courts of Lisbon, Portugal

EU Residents

EU residents may also have access to alternative dispute resolution mechanisms and may contact their local consumer protection authorities.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. When we make changes:

  • We will update the "Last updated" date at the top of these Terms
  • For significant changes, we will notify you via email or in-app notification
  • Your continued use of Timer after changes become effective constitutes acceptance
  • If you disagree with changes, you may terminate your account

Miscellaneous

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Timer regarding our services.

Contact for Legal Matters

For legal questions regarding these Terms, please contact: [email protected]

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

Support: [email protected]

Address: AtivoLabs, Avenida da Liberdade 110, Lisbon, Portugal

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